Privacy Policy

Effective Date: 2026-03-16

This Privacy Policy is provided by Suzhou Zhiqiao Information Technology Co., Ltd. (“Company,” “we,” “us,” or “our”) and applies to all mobile applications published by the Company on Google Play and other platforms, including but not limited to Sticker Maker – Sticker Vibe, Digital Planner: Smart Journal, and any other apps we publish (collectively, the “App” or “Service”).

This Privacy Policy also applies to our use of Google user data in accordance with Google’s API Services User Data Policy, including its Limited Use requirements.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use the App. By accessing or using the App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use the App.

1. Scope and Definitions

  • App / Service: All mobile applications (including Sticker Maker – Sticker Vibe, Digital Planner: Smart Journal, and any future apps), websites, and related services operated by Suzhou Zhiqiao Information Technology Co., Ltd.
  • Personal Information: Information that identifies or can reasonably be linked to you.
  • Processing: Any operation performed on information, such as collection, storage, use, disclosure, or deletion.

2. Information We Collect

To provide you with the best experience, we may collect the following types of information:

2.1 Account and Profile Information

  • Registration Data: Email address, username, avatar, and password (or third‑party sign‑in identifiers) if you create an account.
  • Contact Data: Information you provide when contacting support.

2.2 Device and Technical Information

  • Device Details: Model, OS version, language, timezone, app version, device identifiers, IP address, and mobile network data.
  • Log Data: Crash reports, diagnostic logs, and performance metrics.

2.3 Usage Information

  • App Interactions: Feature usage, session duration, in‑app actions, and error events.

2.4 Content You Create or Upload

  • User Content: Notes, text, images, audio, files, tags, labels, drawings, and other content you create, edit, or upload.
  • Shared Content: Content you share with others (if you use sharing features).

2.5 Permissions‑Based Data

  • Camera / Photos / Storage: To attach images or files to notes.
  • Microphone: To record audio notes.
  • Notifications: To send reminders or updates.

2.6 Information from Third Parties

  • Third‑Party Sign‑In: If you sign in with Google, Apple, or other providers, we receive basic profile identifiers as permitted by your settings.

3. How We Use Your Information

  • Service Provision: To operate, maintain, and provide app functionality (note creation, sync, backup, search, and sharing).
  • Personalization: To personalize features such as templates, layouts, and recommendations.
  • Support: To respond to requests and troubleshoot issues.
  • Safety and Security: To detect abuse, prevent fraud, and secure the Service.
  • Analytics: To analyze usage and improve performance and reliability.
  • Communications: To send service messages, updates, and administrative notices. Marketing messages are optional and can be opted out.
  • Legal Compliance: To comply with legal obligations and enforce our policies.

4. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • With Your Consent: When you authorize sharing.
  • Service Providers: With vendors who help us operate the Service (e.g., cloud hosting, analytics, crash reporting, payment processing), under confidentiality obligations.
  • Legal Requirements: To comply with law, regulation, or legal process.
  • Business Transfers: In a merger, acquisition, restructuring, or sale of assets.
  • Protection of Rights: To protect the rights, property, or safety of users, the public, or the Company.

5. Third‑Party Services

The App may use third‑party services such as cloud storage, analytics, and crash reporting (for example, Firebase services). These providers process data on our behalf under contracts and their own privacy policies.

6. Data Storage, International Transfers, and Security

  • Storage: Your data may be stored on servers located in different regions.
  • Transfers: We may transfer information across borders in compliance with applicable laws.
  • Security: We use encryption in transit and at rest where appropriate, access controls, and security reviews. No system is completely secure.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by law. You can delete content in the App; some information may remain in backups for a limited period.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to data portability.

  • Account Controls: Update your profile or delete notes in the App.
  • Marketing: Opt out of marketing communications at any time.
  • Requests: Contact us using Section 12 to exercise rights.

9. Children’s Privacy

The App is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us data, contact us to delete it.

10. Third‑Party Links

The App may contain links to third‑party websites or services. We are not responsible for their privacy practices. Please review their policies before providing information.

11. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted with an updated effective date. If changes are significant, we may provide additional notice.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Company: Suzhou Zhiqiao Information Technology Co., Ltd.
Email: support@zhiqiaostech.com

13. Use of Google User Data

If you choose to connect your Google account to our App (for example, to access Google Drive), we may request access to specific Google user data, such as your files, folders, or profile information, solely for the purpose of providing or improving features of the App.

Our use of Google user data is limited to what is necessary to enable key functionality, such as uploading, viewing, or managing files stored in your Google Drive. We do not use this data for advertising or other unrelated purposes.

We strictly adhere to Google API Services User Data Policy, including the Limited Use requirements, which means:

  • We only access, use, store, or share Google user data to provide or improve features visible and expected by the user within the App.
  • We do not transfer Google user data to others except as necessary to provide or improve these features, comply with applicable laws, or as part of a merger or acquisition as described in this Privacy Policy.
  • We do not use Google user data for advertising purposes.
  • We implement strong security measures to protect Google user data, including encryption, secure data storage, and access controls.

You can revoke the App’s access to your Google account at any time via your Google Account settings: https://myaccount.google.com/permissions.